What information do I need to order a part?

If you do not have the part number for the item you need it is best to call us. Another option is to take a picture of the part that needs to replaced and email it to bill@permac.com.  We can then compare it to the parts books that we have and send you the correct part.

How do I order parts?

image of our toll free numberWhen ordering parts you can call our Toll-Free number 1-800-287-0870.

It is helpful if you have the part number but it is not necessary when placing your order. If you are a returning customer we should have all the necessary information on file. But it is helpful to verify payment information with each order. We also accept orders via fax and email. Our fax number is 704-234-2821.

Emailed orders can be sent to either bill@permac.com or karen@permac.com, or feel free to use our contact form located here: Contact Us

 

Please include a contact phone number in case we need to reach you

How will my order be shipped?

When placing you order we will need to verify the ship to address.  There is no additional charge for shipping orders to a different address.  We ship all our small package orders via FEDERAL EXPRESS.  They offer Next Day, 2nd Day, Express 3 Day and Ground services.  We ship larger items using Federal Express Freight.  If you have a preferred freight line we will contact them for an estimate to see if their rates are competitive to FED EX.

Do you have a minimum order?

No, Permac Parts Depot does not have a minimum quantity.  You just order what you need.

What are my payment options?

image of Credit Card LogosWe accept American Express, Visa, Master Card and Discover credit cards.  All orders are paid before they are shipped.

What parts do you carry?

We carry parts for all Bowe Drycleaning machines, Eazy Clean Drycleaning machines and Veit Finishing Equipment, and of course Permac Drycleaning machines.

Do you have a price list?

Permac Parts Depot does not have a price list to send to customers.  Since the majority of our parts come from Germany, prices fluctuate due to the exchange rate.

Do you sell anything else besides parts?

At Permac we are not just parts.  We are the sole Importer for Eazy Clean Dry Cleaning machines in the United States, Canada and Mexico.  We also supply Veit Finishing equipment.  Please explore our website for more information on these high quality Germany made products

Is there any one available to help me with a technical question?

Yes there is.  Bill Morgal has been working on Bowe dry cleaning equipment for 30+ years.  Bill also has over 15 years of knowledge on Veit Finishing equipment.  Since 2010 we have been supporting and promoting the Eazy Clean dry cleaning machines. We are here to help.